Terms & Conditions


Agreement on Terms and Conditions of Use of the e-Service
  1. Welcome to the SP e-Service ("System"), a service brought to you by the Singapore Polytechnic ("SP"). This System is owned and maintained by the SP.
Hours Of Operation
  1. Although the System is available for use 24 x 7, SP reserves the right to shut down the System for system maintenance as and when necessary. SP shall take reasonable steps to notify the customer of system unavailability by posting a message broadcast on the SP Website. SP shall not be responsible for any damage or loss resulting from the unavailability of the System.
Personal Identifiable Data
  1. Where Personal Identifiable Data is collected from the user, the data collected by SP will be kept strictly confidential and be used only for the purpose of the transaction unless otherwise informed.
Fees And Charges (If Applicable)
  1. The user shall inform SP of any dispute within 7 days from the date of the statement and in the event the dispute is decided by SP in the customer's favour, SP will refund the user any excess amount paid by the user.
Disclaimer
  1. While every care is taken by SP to provide the System, SP disclaims all liability whatsoever for:
    1. any loss of or any inability to retrieve any data or information however caused, including non-deliveries, misuses, misdeliveries as a result of any interruption, suspension or termination of the System;
    2. any inaccuracy in the information or resources available, received or transmitted through the System;
    3. any malfunction, defect or error in the System; or
    4. any delay or inability on SP's part in the provision of the relevant service under the System because of any electronic, mechanical, system, data processing or telecommunication defect or failure, act of God, civil disturbance or any event outside SP's control.
  2. Further, no warranty is given that access to the System will be provided uninterrupted or free from errors or that any identified defect will be corrected or that the information on the Website is free from virus or other malicious, destructive or corrupting code, agent, program or macros.
Exclusion Of Liability
  1. SP shall in no event be liable for any damage, loss or expense, including without limitation, any direct, special or consequential damage or economic loss arising from or in connection or referable to:
    1. any access, the use or inability to access or use of the System, or reliance on the information on this System;
    2. any system, server or connection failure, error, omission, interruption or delay in transmission; or
    3. any computer virus or other malicious, destructive or corrupting code, programs or macro that may affect, the computer equipment, program or other property of yours.
Indemnity
  1. By accessing the System, you agree to indemnify, hold harmless and defend SP at all times from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, alleging or resulting from your use of the System or your breach of the terms and conditions of use.
Termination
  1. SP reserves the right, at its sole discretion, to terminate the System, with or without cause at any time. SP shall not be liable for any damages, losses or expenses howsoever caused by or arising out of termination of the System.




Singapore Polytechnic 500 Dover Road Singapore 139651